Role: Service Scheduler
Hours: Monday through Friday - NO weekends!
Dive into a career with Poolwerx!
Apply now to be a Poolwerx Service Scheduler.
If you have experience in dispatch, appointment scheduling, or customer service, you may be a great fit for this role.
As a Service Scheduler with Poolwerx, you will hone your communication, organization, and multitasking skills. This is no boring job! No two days are the same.
It’s the satisfaction of solving problems, thinking on your feet, and excelling in a fast-paced environment. Being a Pool Service Scheduler at Poolwerx is more than just a job.
Why you will love being part of the Poolwerx Team:
Benefits/Perks *** edit the following before posting ***
- Earn a competitive salary
- Paid training included
- Work unsupervised
- PTO
- Medical Insurance
- 401(k)
More than just a Job
As a Service Scheduler with Poolwerx:
- You’ll help create backyard memories for local families and commercial partners, through delivering sparkling, clean, and chemically safe swimming pools.
- You’ll also think on your feet to resolve any challenges you may encounter and build strong relationships with your clients.
Service Scheduler Responsibilities
- Provide a reliable, efficient, and professional service to clients and client follow-up to every customer, every time.
- Coordinate and optimize service routes.
- Monitor any sudden route changes and work with drivers to adjust routes
- Cultivate strong relationships with technicians and customers to reduce the stress caused by last-minute schedule changes
What you’ll need:
- A high school diploma / GED required
- Minimum of one year of scheduling experience
- Strong knowledge of the roadways throughout the immediate area
- Ability to work in a team environment in high-pressure situation
- Adequate computer skills in Word, Excel, and Google Maps
- Attention to detail
- Technical aptitude
- Excellent customer service skills
Why Poolwerx?
More than ‘just’ pools: We are all about the pools, obviously. But it’s so much more than that.
- It’s also the problems you’ll get to solve and the improvements you’ll make, day in, day out.
- It’s the science in our work and the excellence in our approach.
- And most importantly, it’s the local communities you’ll serve, making memories to last a lifetime.
More than ‘just’ a job: We know the value of a good, stable job. We offer that and more.
- You’ll also get interesting work and learn from the best in the business.
- You’ll develop skills and a resume that can turbocharge your career – here with us or wherever your journey takes you.
- And you’ll love the satisfaction that comes with a job well done – for the kids’ birthday party rescued… for the families connected… for every memory made.
More than ‘just’ a company: We’re proud of our growth and all we’ve achieved. But we’re more than a great company and brand - we’re also a great team.
- We’re leading our industry and achieving so much every day. You’ll love how it feels to win here.
- We’re never smug or complacent. Come help us battle for better and stay ahead of the pack.
What we do isn’t easy. We take our work seriously, but not ourselves.
Every day, our proud, hard-working people grow their skills and careers while building businesses across the globe.
Apply today and dive into the best of both worlds!
Founded in 1992, Poolwerx is one of the world’s largest pool supply, service, and repair providers. Our United States operations are headquartered in our 10,000 square foot, state-of-the-art training facility and support center in Dallas, TX. We currently operate over 30 retail stores and over 190 service vans across eight states in the U.S.
Our clients don’t just value clear water, they value clean, healthy water. We pride ourselves on our expertise and always strive to give our clients the best and safest swimming conditions.
Working with us boils down to embracing our values. At Poolwerx, our values are in our DNA. They are implanted in every fiber of our brand and our employees. They’re the behaviors we see as most important when we interact with our Franchise Partners, suppliers, and clients. This is what we stand for and what we want to be known for.
If you align with these values, we want you on our team. We’re always hiring, and we think Poolwerx is an awesome place to work. If you’d like to become part of our extended family, we’d love to hear from you!